When I try to sign a refund, I have following error :

Error transaction declares authority '{"actor":"fonteintjeos","permission":"owner"}', but does not have signatures for it under a provided delay of 0 ms, provided permissions [], provided keys ["EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT","EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo"], and a delay max limit of 3888000000 ms

can anybody tell me how I can solve this problem ?


1 Answer 1


fonteintjeos account has the public key EOS7FarQQ13Dqn6Etc8me5ZYmsG9F8t8yDu5dPd1GouMYB8xHbWWZ for its owner and active permission.

Your error message shows ledger provides the next keys, but not that of your account: EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo

What key did you use to create account? It seems that your key hasn't been changed since account creation.

  • I don't know this anymore. I created it some years ago and I don't think I have changed it. How can I solve this ? Feb 19, 2021 at 18:48
  • You can try searching for the key matched to your account from ledger, if you can't, it seems not possible to recover your key.
    – conr2d
    Feb 22, 2021 at 3:49
  • so to look for the keys matched to EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo ? Feb 23, 2021 at 19:25

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.