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When I try to sign a refund, I have following error :

Error transaction declares authority '{"actor":"fonteintjeos","permission":"owner"}', but does not have signatures for it under a provided delay of 0 ms, provided permissions [], provided keys ["EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT","EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo"], and a delay max limit of 3888000000 ms

can anybody tell me how I can solve this problem ?

thanks

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fonteintjeos account has the public key EOS7FarQQ13Dqn6Etc8me5ZYmsG9F8t8yDu5dPd1GouMYB8xHbWWZ for its owner and active permission.

Your error message shows ledger provides the next keys, but not that of your account: EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo

What key did you use to create account? It seems that your key hasn't been changed since account creation.

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  • I don't know this anymore. I created it some years ago and I don't think I have changed it. How can I solve this ? Feb 19 at 18:48
  • You can try searching for the key matched to your account from ledger, if you can't, it seems not possible to recover your key.
    – conr2d
    Feb 22 at 3:49
  • so to look for the keys matched to EOS5bmjRPgLbTA43qwvi7mtLJVmFJ12fVSJzT7WysKqHfNc8XeCdT EOS88o6GYDXU2wntsS4c7h9dmUuXJe4ZBp7x98Lu5MgdimLqEafzo ? Feb 23 at 19:25

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