I've created a test account on Kylin, funded it from a faucet, bought RAM and deployed a contract. when I try to call a contract method I get the above error

my call attempt is made using cleos and since my new account was not in the local wallet I added the private key such that I can see it when I execute:

cleos wallet keys

additionally, I created the account locally such that if I issue:

cleos get accounts <my-public-key>

I see the account. I can also:

cleos get account <my-account>

and it shows me that the owner and active permissions are bound to the correct public key. however, when I call the method:

cleos -u https://kylin.eos.dfuse.io/ push action <my-account> deposit '["cust1", "8,BTC"]' -p <my-account>@active

it fails. just in case, I've also run:

cleos set account permission <my-account> active --add-code

but to no avail. what else can I check?

Appendix I

for completeness, here's the rest of the error:

Error Details: transaction declares authority '{"actor":"MyAccount","permission":"active"}', but does not have signatures for it under a provided delay of 0 ms, provided permissions [{"actor":"MyAccount","permission":"eosio.code"}], provided keys [], and a delay max limit of 3888000000 ms pending console output:

I notice the "provided keys" is empty. as previously stated, if the key required is for my account, I can see it listed. if it's for eosio.code, I don't know how I would get that

1 Answer 1


Check if the contract has been successfully deployed to your account.

  1. Check if the wallet is unlocked, if not then unlock it:

cleos wallet unlock -n <wallet_name> --password <wallet_password>

  1. Check if you have the required key pair using:

cleos wallet private_keys -n <wallet_name> --password <wallet_password>

  1. Then push the action.

    cleos -u https://kylin.eos.dfuse.io push action <my-account/contract_name> deposit '["cust1", "8,BTC"]' -p <my-account>@active

contract_name is the account_name to which the contract is deployed.

Check if the endpoint is working properly.

If the contract is deployed to your account, you'll need only your keys.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.